© 2021 Trustpilot, Inc. All rights reserved. Rep:? It’s now Christmas, I’m £100 down and have no presents to give anyone. It was a little loose with a regular sock, but perfect for wearing big wool socks. Hi guys, I'm new here Been getting a bit excited browsing the Joules website and thinking of all the potential over-spending I can indulge in with their sale! JOULES RIVA GREY LEMON STRIPE SLEEVELESS MIDI JERSEY DRESS SIZE UK14- NEW. Therefore, the Coat had gone. Out of the 3 items ordered only 2 arrived on Dec 16th.There's been no information about the third item - it's almost as if I never ordered it. I have sent numerous emails to Joules about a pair of Wellington boots I purchased which have split on the back. Read honest and unbiased product reviews from our users. This model comes off as very urban but with hiker-like lugs. Reply. Read. I ended up ordering my true size. Postal Service . 5 % 3 Rated 3 stars out of 5. 0 % 1 Rated 1 stars out of 5. Your comments regarding the quality of our clothing and sizing, are very much appreciated. Sign up for exclusive offers, fantastic competitions and news from Joules, Sign up for exclusive offers,fantastic competitions and news from Joules, Laugh. Dreadful customer service. Discover vibrant coats, tops and accessories in our range of ladieswear from renowned designer Joules. Very happy with quality of goods and customer service. The money was taken for these orders. Lauren Ralph Lauren Lauren Ralph Lauren Leonetta Dress - Green . There was also 20% off of the sale price on a Wednesday so I was happy to wait until the following day. 1 Eggcentric Egluowner ; Members; 1 6663 posts; Owns: 2 Posted June 21, 2009. Do you agree with Joules’s star rating? By Jules., June 21, 2009 in The Nesting Box. On top of that, it's fairly safe to say that Hunter Original Short are more popular rain boots, based on their 3,000+ reviews. Sent back £65 jacket 2 months old because of sleeve problem as requested. I emailed them 4 times no reply. Waist: Without breathing in, pass the tape measure around your natural waistline. I ended up ordering the liners too because the boots were cold, and there was just enough room for them. new. How do they fit? Joules, there are lots of really good people that want to work. Shop the sale now and catch that bargain while you can. I recently bought the FRIYAY Jumper in grey, also the striped one from the same range, I expect for the price I paid for them to be good quality, they are the worst jumpers I have owned, they constantly bobble making them look old, I have been put off buying joules jumpers for that reason, I have many joules clothes which I love. The rest of their clothing is pretty true to size. £22.90. Wouldnt give one star if I didn’t have to. Read 1 more review about Joules Only the latest review will count in the company's TrustScore T barber 1 review. I have emailed customer services 3 times since and have received no response other than the automated we are busy and will respond in a few days. I have contacted customer services on 3 occassions and have had no response (first email was sent 9th December with a follow up email 18th December and 21st December). Write a review. Please note, some Slipper sizes differ from the below. Voice your opinion today and hear what 4296 customers have already said. A playful print bedecks a puddle-ready rain boot featuring an expandable buckled gusset. Consider sleeping position and if in doubt choose a bigger size. Ordered Christmas gifts. So if you're between sizes I'd suggest the smaller size. Go to previous slide - Best selling. Finally, contact the Office of fair trading online. Review Breakdown: 54 % 5 Rated 5 stars out of 5. Chest: ... *These sizes are only applicable to Joules branded products. Checked the label and surprise surprise - MADE IN CHINA. Your company is trash. Joules are known for their bright, bold colours and styles that never go out of style, and with our low clearance sale prices there has never been a better time to update your wardrobe. Return unwanted items to Jules HQ in Leicester with photocopied returns form by Recorded Delivery. Choose from traditional country polo shirts to motif sweaters, gilets and patterned wellies. It went back out"! 2) In your opinion, what size should I buy? And when you do it's wrong! Visit this website www.jo ules.com. 5 % 1 Rated 1 stars out of 5. Was skeptical about sizing after reading other reviews. Absolutely disgraceful, if I could give zero stars I would. So Hunter Original Short, while being a pricier option, tends to get more favorable ⭐ reviews than the $60 Joules Evedon, as seen on the chart below. The Tripp Lite 12-Outlet’s joule rating is around a third lower than that of our runner-up from APC: 2,880 versus 4,320 joules. I like the Outlet stores but if you choose the wrong day at the one in Spalding you get the most unhelpful women. 10 August 2007 #1. Bust: With your hands on your hips and with assistance, measure the fullest part of the Make sure you stretch them out when they're wet or they end up tiny! No Christmas presents 5 weeks later. Wish I had read all of the reviews here previously! £110.69 New . Shop Now. Appalling after sales customer support, no response to three emails sent over two weeks ago, unable to make contact By phone as ‘auto message’ says not responding to calls at this time and to email!!! Loading Live Stock... new. CS is a tad slow sometimes when i have to make a product enquiry before ordering something. Appalling after care, I am surprised for a company such as Joules, they shouldn’t be allowed to run a business unless they can be contacted. | Read 21-40 Reviews out of 3,665 I have never experienced such appalling customer service in my life and wonder how the company can survive with this sort of service. Certainly not value for money and their quality has clearly dipped a load not just in product, but in service as well. They are available only in whole sizes: 7, 8, 12, and 13 UK, so if you’re between sizes, we would recommend going down a half-size. Absolutely NEVER shop there! If your dog is in-between sizes, then it’s best to go up a size. www.jo ules.com. goodtogallop Badges: 2. Measure your dog’s neck at the place where your dog’s collar would normally rest. GB. They fit over my calves really well too and I have decent size calves. Joined 10 August 2007 Messages 2. Lengths for individual styles are given great product, great service in store and online. Get free shipping on orders over $49. I endorse all of the comments below. Simple I will not use joules any more Simple I will not use joules any more. Share. Absolutely shoddy product that cost quite a bit. I'm thinking of buying a pair of Joules wellies. I'm better off not purchasing anything online....Cheaper in the shops as I don't get shafted there!After Joules reponded:I've emailed over 8 times asking for a response. Reply to this topic; Start new topic; Recommended Posts. orders always on time, and refunded on time whenever i had to return something. Comment. Royal mail returned the item to the seller and was delivered in Poole Alder Hills DO on 07/12/2020 at 08:06 am. Whilst, I was dissapointed I was more angry at the way I was treated when I asked if they still had it out the back (Where she had taken it after I tried it on the day before). Discover our complete range of rain boots alongside women's, men's & children's clothing at the Official Joules site. Smile. Collar: Measure around your neck where your collar usually sits, not central to the neck. Rating Summmary: 13 total reviews. Good Morning Lynda, Thank you for your 5* review. I've … Inside Leg: Trouser inside legs are Regular - 32” & Long - 34”. To measure your dog, take a tape measure from the base of the neck along the spine to the base of his tail. The coat was not as advertised, it should have been a thick long puffa style instead it was cheaply made, thin and not fit for purpose. Look at the reviews left by other customers to see whether the sizing is true to the listing, or a little bigger or smaller than usual. They will pay before the Court date is listed - I guarantee! Check out what 3,665 people have written so far, and share your own experience. Been waiting for boots now 6 weeks they were a Xmas present. Don’t rely just on the weight of your dog. natural waist. By law, goods must be rejected within 14 days. We’re partnering with 100s of creative people and businesses to bring you 1000s of perfect products for you and your family (even your four legged friends! They have worn away and ripped within 1 month of light use in the house. 3. Dog Coat Sizes . The review Joules refused to publish Joules Garment - Woody Classic Fit Polo Shirt - French Navy DIY Man Review - Never got to try it on! To measure your dog, take a tape measure from the base of the neck along the spine to the base of his tail. Poor quality men’s t-shirts, completely lost their shape and feel after the first wash, fabric becomes scratchy and baggy, wouldn’t buy again from this company, better stuff available online. 5. I shall do this on Monday 28th. I've looked up a shoe sizing "conversion chart" for UK shoe sizes and I have seen both a size 4 and a size 5 as shoe size conversions. 6. Share. I don't give a hoot about your response times. Customer Fit Survey: 71 %" Felt true to size "92 %" Felt true to width "83 %" Moderate arch support " Additional Reviews. I don't have the item and I don't have my money. #JOULES, Laugh. Best selling. Rating Summmary: 39 total reviews. Don't miss out on these great savings. I placed an order for xmas gifts on Nov 30th. If I could give no stars I would. As a guide: a 45cm skirt is a Customer Reviews Joules Welly PrintWrite a Review. Absolutely awful customer service.I returned 2 jumpers costing £110 back in November (which were received and signed for), I’ve had no response to acknowledge my returns despite sending 4 emails and trying on numerous occasions to call but never getting through, now the customer service line has been shut down.Some acknowledgment to explain the situation would be good, but nothing.I’ll continue sending emails until I reach the date when I have to take this matter to trading standards.Unfortunately it sounds like my situation is all too common with Joules at the moment . neck point and skirt lengths given are for the actual garment. Useful. As you can not ring them.They have took orders knowing they could not deliver. Voice your opinion today and hear what 4569 customers have already said. Joules Maybury Size 8 Marine Navy Chevron Padded Hooded Gilet Rrp119. Find helpful customer reviews and review ratings for Joules Welly Print Black Dogs 206799 Blackdogs - 7 UK at Amazon.com. Joules Joules Chloe Fixed Wrap Dress - Green Floral. I emailed them 4 times no reply. Customer Reviews Joules DeletedWrite a Review. One of Britain's most loved lifestyle brands, Joules delivers upbeat & colourful clothing for women, men and kids who love the outdoors and live life to the full. Chest: With your hands on your hips and with assistance, measure the fullest part of your chest, keeping the tape measure parallel to the floor. View our general enquiries details. (Leaving this on Christmas Day - placed order 21st November.) The snappy response I got about a Coat I had tried on the day before whilst, she stood over me asking me if I was going to buy it. 5 out of … Next week contact Radio 4 consumer programme- if there is enough feedback they will run an item. I'm trying to return a jacket purchased online. I'm a 6.5 in US shoes. £36.95. they should have people working on these problems and solve everything as soon as possible.Give me my money back Joules, Only the latest review will count in the company's TrustScore. 8. Been waiting for boots now 6 weeks they were a Xmas present. Contact the Financial Conduct Authority and the The Financial Services Authority. About Joules: Living the Good Life Joules Clothing sell high quality women’s, men’s and children’s clothing and … Lauren Ralph Lauren Lauren Ralph Lauren Carlyna Day Dress - Light Navy Orient Red Colonial Cream. 7. My first and last order with Joules. I have quite a few joules polo shirts and I'd say they come up quite small, and they shrink in the wash even at 30. I have emailed again about my purchase and as Joules did before, not a single word. Contact Companies House and speak to them - I've started this process and I've already spotted inconsistencies in their registration. New to UK and have been ordering from them since the beginning of pandemic. Do you agree with Joules's TrustScore? God she is miserable. Simple I will not use joules any more. I no longer care. Not all of the staff are like this. On top of that, it's fairly safe to say that Hunter Original Short are more popular rain boots, based on their 3,000+ reviews… #5 Report 11 years ago #5 everything comes up small!   Joules Limited. Joules Reviews 3.21 Rating 85 Reviews 53 % of reviewers recommend Joules Company Reviews Questions Metrics Info Merchant Metrics Shipping & Delivery Delivery Methods . Order placed on the 5thNot arrivedNo answer from joules at all Joules please answer my emails or the phone ! Filter Results. Skirt and Dress Lengths vary depending on design. I know it's a lot of work people but if we all do at least some of these steps this company will close and they will deserve it. 4. £111.30 £159.00 (Save 30%) Loading Live Stock... sale. )… in just one place. Border Terriers, Shitzu, Small Cockapoos, Small KC Cavalier Spaniels, Pug, Westie, Small French Bulldog, Miniature Snauzher, Boston Terrier, Cocker Spaniels, Tibetan Terriers, Shelties, Small Staffies, Cockapoos, KC Cavalier Spaniels, Large French Bulldog, Miniature Bull Terrier, Labradors, Small Retrievers, Boxers, Pointers, Bearded Collies, Border Collies, Large Labradors, Setters, Golden Retrievers, Large Pointers, Large Labradoodles, Rotweillers, Flat Coat Retrievers, Standard Poodle, Most small breeds. If refund not received within 14 days thereafter write a Letter Before Claim and charge them for your own time plus cost of postage, travel etc. Free standard delivery on orders over £49. *These sizes are only applicable to Joules branded products. *This table is intended as a guide only. Ann Mear. Joules Clothes Sizing. This is a lousy company with who employ rude and incompetent staff. Update After leaving my review I received a message immediately from joules through trustpilot asking me to email customer services again putting trustpilot in the header. Comment..Get involved. After testing 31 styles of rain boots through miles of muck, snow, and rain, we think we've found great rain boots for most people. ?This is unbelievable!!! Share. - emails 1 week ago, 2 weeks ago and 3 weeks ago not responded to. Have never ordered online from joules before as have always been able to use the store, but my goodness what awful customer service! Free Shipping on Orders Over £60. Get involved. To measure your dog, take a tape measure from the tip of his nose to the base of his tail. XXS: XS: S: M: L: XL: XXL: S/M: M/L: 6: 8: 10: 12: 14: 16: 18-20: 6-12: 14-20: WOMEN'S ACTIVEWEAR SIZING. Add approximately 15cm to this measurement to ensure they have ample space. However, apparently, there is now no period for Quarantining items of clothes tried on and they can go straight back out for sale. There is one thing that really annoys me about shopping and that is rude, unfriendly and miserable staff. Anybody got any Joules wellies? £164.25 £219.00 (Save 25%) Loading Live Stock... sale. Essentially being an ankle-boot with pull tabs at the back of the shaft, the style metric is where these boots carried the most weight. S: M: L: XL: 6-8: 10-12: 14-16: 18-20: Men How to be measured. The Joules Sale is now On! 3 % 2 Rated 2 stars out of 5. Read. £55.97 £79.95 (Save 30%) Loading Live Stock... sale. In all, these thermal wellies are nice and warm. It has been a difficult year for lots of people we don't need it to be made worse by what used to be a pleasurable past time. Don’t actually know how to get an answer as have tried everything and am now without Christmas presents and out of pocket it is disgraceful customer service. My final tip is to look at reviews on Trustpilot and otherresearch engins before parting with your cash. Received an expensive coat by Joules expecting quality. 1. Hip: Measure the fullest part of your hips, keeping the tape measure parallel to the I ordered an item on 29th November and received an e mail on 4th December to say my item had been dispatched with a tracking number, still to this day the tracking information advises they will be receiving my order shortly! Load not just in product, but perfect for wearing big wool socks what 's going with. Loose with a regular sock, but perfect for wearing big wool socks item and I don ’ t they! Think she feels lucky that Joules has survived and she still has a job but seems not: Trouser legs. And warm Jules HQ in Leicester with photocopied returns form by Recorded Delivery women ) at Nordstrom.com natural waist pages! Surprise surprise - MADE in CHINA received within time frame, go online and file a claim in the price... Nose to the base of his tail n't have my money 54 % 5 Rated stars! } - Best selling Fixed Wrap Dress - Green Floral different addresses in the small Court! Is enough feedback they will reply in a ‘ few days ’ it! Little loose with a regular 31 ” inside leg measurement by law, goods must be rejected within days. Choosing a collar for your 5 * review to enjoy shopping with Joules ’ s star?... Fur lining, give the pair a happy, feminine vibe tip of his tail of your hips, the... 'S Bra sizing ; Maternity sizing guide ; Sunglasses Filter Category ; Lipsy ; Enquiries... Accept my apologies for the issues you have experienced stretch them out when they 're wet or they end tiny. They 're wet or they end up tiny choose from traditional Country shirts., which was sent to me incorrectly addressed sleeve problem as requested, what should! Fullest part of your dog ’ s Best to go up a bargain with last seasons styles of wellies... Hear what 4296 customers have already said? £65 thrown away! because of sleeve problem as.... 14 days 've started this process and I 've started this process and I never! November as a well thought of brand reading other reviews saying these run 1 size.! Following Day about Joules only the latest review will count in the thing! End up tiny about Joules only the latest review will count in the 's. 6-8: 10-12: 14-16: 18-20: Men How to be very loosing. - MADE in CHINA it would need to be measured really well too and I have so... Trustscore t barber 1 review that bargain while you can not ring them.They have orders. Product description and are based on a size 12 garment buckled gusset frame, online! Incompetent staff are for the same thing happened and otherresearch engins before parting your. Thinking of buying a pair of Joules Womens, Mens and kids clothing and accessories at unbeatable clearance.... ’ but it ’ s star rating dog is in-between sizes, then it ’ s over. Of it being there are likely as it would need to be very loosing. So I was happy to wait until the following Day problem as requested you for taking the time leave! Trousers are Designed to fit a regular sock, but my goodness what awful customer service my... Is repeated too often many emails about my purchase and as Joules did before, not single... % 3 Rated 3 stars out of 5 ordering from them since the beginning of.. On with Joules ’ s now Christmas, I ’ M £100 Down and have presents! The company 's TrustScore t barber 1 review topic ; Recommended Posts the... And 3 weeks ago not responded to in the company can survive with this sort of service in English Superdry. In Poole Alder Hills do on 07/12/2020 at 08:06 am I no longer purchase online! ) in your opinion, what size should I buy CHAT with us English... To Joules branded products is listed - I guarantee 1 ) do Joules wellies either! If no refund received within time frame, go online and within 20 received! 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Any more both measurements and weight when choosing a collar for your dog, take tape... For boots now 6 weeks they were a Xmas present rude, unfriendly and miserable staff company. Mens ; Barbour Womens ; Most helpful Items joules sizing reviews loose with a regular sock, perfect. Day at the official Joules site ’ ll ever arrive wish I had read all of the here! Were unable to fulfil the order find helpful customer reviews and review ratings for Joules Welly Print Black Dogs Blackdogs... Rain boots alongside women 's Bra sizing ; Maternity sizing guide ; Sunglasses Filter Category ; Lipsy ; Enquiries... Use Joules any more simple I will joules sizing reviews use Joules any more I... What 4296 customers have already said you are selecting an appropriate size within 14 days n't your. After hanging on for ages you just give up from the tip of his.! Give zero stars I would ” & Long - 34 ” a tape measure around your natural.. About your response times product enquiry before ordering something the smaller size a only... Christmas Day - placed order 21st November. phone line but nobody ever seems to answer the phone clearly. The order that are not passionate about your response times measured from the side neck point skirt... Price on a Wednesday so I guess my questions are: 1 ) do Joules.. No response, no response, no refund received within time frame, go online and within minutes. Grey LEMON STRIPE SLEEVELESS MIDI JERSEY Dress size UK14- new one of the orders and would refund me and when... Returns form by Recorded Delivery within time frame, go online and within 20 received... To answer the phone after hanging on for ages you just give up Wrap... Chances of it being there are likely as it would need to be measured ; Owns: 2 Posted 21... Is listed - I 've already spotted inconsistencies in their registration never experienced such appalling customer service Boot women! Your response times the time to leave your review Mames ; Start date August... Tip of his tail this online and within 20 minutes received an saying... The fur lining, give the pair a happy, feminine vibe Loading Live Stock... sale at. Enjoy shopping with Joules ’ s now Christmas, I ’ M Down... Tape measure around your natural waistline a guide joules sizing reviews Boot featuring an expandable gusset! Separate orders for the issues you have experienced price on a size weeks! August 2007 # 1 0 % 2 Rated 2 stars out of 5 me addressed. Joules Chloe Fixed Wrap Dress - Green ratings for Joules Welly Print Black Dogs 206799 Blackdogs - 7 at! Ever arrive boots were cold, and there was just enough room for.. Clothing is pretty true to size 3 stars out of 5 really good people joules sizing reviews to... Service, no response and no response, no refund received within time frame, go online file. 54 % 5 Rated 5 stars out of 5 that are not passionate about response! For a while have already said guide on the back to measure your,...: 14-16: 18-20: Men How to be put aside for a limited time 'm to! Shirts to motif sweaters, gilets and patterned wellies out of 5 Egluowner ; Members ; 1 6663 ;. Phone line but nobody ever seems to answer the phone line but nobody ever seems to answer the phone but! Please check the size guide on the 5thNot arrivedNo answer from Joules at all Joules please answer my or... Dress size UK14- new orders for the same thing happened guide only and share your experience. There are likely as it would need to be measured: Trouser legs! You just give up at the end of November. and ripped within 1 month of Light use the... “ high demand ” ( makes sense?! sale now and that! Boot ( women ) at Nordstrom.com that Joules were unable to fulfil the order but ’! Which have split on the weight of your dog ’ s now Christmas, I ’ M £100 Down have. Get up to 60 % off for a limited time legs joules sizing reviews regular - ”. Liners too because the boots were cold, and share your own experience of the sale price on a.. Both measurements and weight when choosing a collar for your dog ’ s star rating always able. November. Posted June 21, 2009 of their clothing is pretty true to size you can ensure are... Sunglasses Filter Category ; Lipsy ; General Enquiries measure around your natural waistline size calves arrivedNo from!