/*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.361933014be843c79476.css.map*/._2ppRhKEnnVueVHY_G-Ursy{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin:22px 0 0;min-height:200px;overflow:hidden;position:relative}._2KLA5wMaJBHg0K2z1q0ci_{margin:0 -7px -8px}._1zdLtEEpuWI_Pnujn1lMF2{bottom:0;position:absolute;right:52px}._3s18OZ_KPHs2Ei416c7Q1l{margin:0 0 22px;position:relative}.LJjFa8EhquYX8xsTnb9n-{filter:grayscale(40%);position:absolute;top:11px}._2Zjw1QfT_iMHH7rfaGsfBs{-ms-flex-align:center;align-items:center;background:linear-gradient(180deg,rgba(0,121,211,.24),rgba(0,121,211,.12));border-radius:50%;display:-ms-flexbox;display:flex;height:25px;-ms-flex-pack:center;justify-content:center;margin:0 auto;width:25px}._2gaJVJ6_j7vwKV945EABN9{background-color:var(--newCommunityTheme-button);border-radius:50%;height:15px;width:15px;z-index:1} I have been working in customer service for 7 years. ** Mostly I just suggest volunteering for special projects that come up and just showing genuine interest in a specific path (like analytics) within the same company. But it also putting that headset on, being tied too your desk, waiting for that beep. It's really just relentless. I had a job that ran me ragged 44-56 hours a week. The big cheeses love me. 1. call center helps to develop communication skills.call centers offers comprehensive training to prepare us for a challenging and rewarding career, ample opportunities for achievement and professional 2. This includes things like (but not limited to); Honestly I wished customers would understand that we're human too. I have great coworkers! ._2YJDRz5rCYQfu8YdgB_neb{overflow:hidden;position:relative}._2YJDRz5rCYQfu8YdgB_neb:before{background-image:url(https://www.redditstatic.com/desktop2x/img/reddit_pattern.png);content:"";filter:var(--newCommunityTheme-invertFilter);height:100%;position:absolute;width:100%}._37WD6iicVS6vGN0RomNTwh{padding:0 12px 12px;position:relative} .FIYolDqalszTnjjNfThfT{max-width:256px;white-space:normal;text-align:center} ._1x9diBHPBP-hL1JiwUwJ5J{font-size:14px;font-weight:500;line-height:18px;color:#ff585b;padding-left:3px;padding-right:24px}._2B0OHMLKb9TXNdd9g5Ere-,._1xKxnscCn2PjBiXhorZef4{height:16px;padding-right:4px;vertical-align:top}._1LLqoNXrOsaIkMtOuTBmO5{height:20px;padding-right:8px;vertical-align:bottom}.QB2Yrr8uihZVRhvwrKuMS{height:18px;padding-right:8px;vertical-align:top}._3w_KK8BUvCMkCPWZVsZQn0{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-actionIcon)}._3w_KK8BUvCMkCPWZVsZQn0 ._1LLqoNXrOsaIkMtOuTBmO5,._3w_KK8BUvCMkCPWZVsZQn0 ._2B0OHMLKb9TXNdd9g5Ere-,._3w_KK8BUvCMkCPWZVsZQn0 ._1xKxnscCn2PjBiXhorZef4,._3w_KK8BUvCMkCPWZVsZQn0 .QB2Yrr8uihZVRhvwrKuMS{fill:var(--newCommunityTheme-actionIcon)} It pays good money and gives me full health benefits. If they sack you for sick days then it's a win-win :). I think the only thing that will make this bearable is knowing that I'm creating options for myself through applications etc. This girl in one of my classes mentioned a local place was hiring (Alliance Data). So anyone have any experience maybe with them or at a call center? I work at a call center. I don't know why it has been getting so busy lately. Break! I think, for me, call centre work just isn't it. Though you might enter a call center job in an entry level role, that doesn’t mean the ground floor should be your final stop. I should feel positive about the job, not what I feel. So, I don’t even really have the time to interview unless I hit on lucky that there is holiday availability on the specific day of any interviews. Not all call centers are created equal. I spoke with folks in Kansas and Oklahoma, and most of them didn't have a mean bone in their body. But you know what? No, it may not be aimed at me, and I understand that, but I’m the one having to sit and listen to you anyway. We should honor it but unless we go in every month and put adjustment in it not going to be that price. My plan is to hold out for another 5 months, so that I can put on my resume that I worked at this place for 1 year. So I've been looking for a job for quite sometime while I'm going to school and have had 0 luck. Happy and positive calls, Looks like you're using new Reddit on an old browser. I've been off three working days, and I only have two days of this week left (I would have took the whole week if there was the availability) and today is a good shift (10-5). Got a training job somewhere else that was not a call center. Ended up moving to Florida with my fiancee and we lived with her dad for a while and got on our feet. Hope you feel better soon. Stay strong buddy. Fucking. At first I didn't take it personally. Are there any other possible jobs opportunities in your current company that's based out of the call center? I seem to think it would be an easy job for the money while going to school but I'm not sure how a call center environment is. .LalRrQILNjt65y-p-QlWH{fill:var(--newRedditTheme-actionIcon);height:18px;width:18px}.LalRrQILNjt65y-p-QlWH rect{stroke:var(--newRedditTheme-metaText)}._3J2-xIxxxP9ISzeLWCOUVc{height:18px}.FyLpt0kIWG1bTDWZ8HIL1{margin-top:4px}._2ntJEAiwKXBGvxrJiqxx_2,._1SqBC7PQ5dMOdF0MhPIkA8{height:24px;vertical-align:middle;width:24px}._1SqBC7PQ5dMOdF0MhPIkA8{-ms-flex-align:center;align-items:center;display:-ms-inline-flexbox;display:inline-flex;-ms-flex-direction:row;flex-direction:row;-ms-flex-pack:center;justify-content:center} I decided to apply for a job at a call center, answering customer service calls for a large telecom provider. The company is not bad at all. I actually just found out I have an interview in a few days! Unfortunately, that’s not always the case. This is my plea: if you receive a cold caller – whether or not they are a scammer – if you don’t want to talk to them just politely say no thank you. Moronic and stupid things callers say Today is my first day back after three days off (five if you include the weekend) and I literally couldn't sleep last night for thinking about it. I thought having a morning shift would make me like the job a little more. But, I dread going to bed and knowing I'm going to wake up at 5 in the morning and have to drag myself out of bed, throw some clothes on that are comfortable, brush my hair and teeth, fix myself a cup of coffee, find something for breakfast and get my lunch ready. Now, I regret that choice. Below are the 9 most common reasons why call center agents quit their jobs: 1. I fucking hate every day of this shit. In the contact center world, there are plenty of career pathways and opportunities for passionate and hardworking people. ._33axOHPa8DzNnTmwzen-wO{display:block;padding:0 16px;width:100%}.isNotInButtons2020 ._33axOHPa8DzNnTmwzen-wO{font-size:14px;font-weight:700;letter-spacing:.5px;line-height:32px;text-transform:uppercase} I’ve worked in call/contact centres before now, and I hated it then. I have no dependents, and I’m pretty good at saving money so it’s not like I’d be entirely at a loss. I couldnt even get a call center job. I hate getting up in the morning for it, and the only part of the day I like is the time when I can log out the phone and switch off the computer. ._3bX7W3J0lU78fp7cayvNxx{max-width:208px;text-align:center} I hate the phrase, “Oh, I hope you can help.” No, I was built and trained to hinder, not help. Call centers are not careers. I know it sucks and it's draining to be the punching bag. It's not worth being miserable especially when you're spending 8 hours + a day at it. No one has actually cursed at me. You will not work with people who actually need this job or the money desperately. We pride ourselves in growing talent from the ground up. I know I would have to fudge the truth with my family and say that my contract didn’t get renewed for whatever reason. Services like telecommunications and banking pay high salaries, but they’re also the most stressful. She felt badly but had to fire several people after warnings and mentoring because they were unable to meet the company standards for up-selling. Hope you find your self a job you will really enjoy. I work in the call centre complaint’s department of a large, well-known financial institution in the UK, and I hate my job. ._9ZuQyDXhFth1qKJF4KNm8{padding:12px 12px 40px}._2iNJX36LR2tMHx_unzEkVM,._1JmnMJclrTwTPpAip5U_Hm{font-size:16px;font-weight:500;line-height:20px;color:var(--newCommunityTheme-bodyText);margin-bottom:40px;padding-top:4px}._306gA2lxjCHX44ssikUp3O{margin-bottom:32px}._1Omf6afKRpv3RKNCWjIyJ4{font-size:18px;font-weight:500;line-height:22px;border-bottom:2px solid var(--newCommunityTheme-line);color:var(--newCommunityTheme-bodyText);margin-bottom:8px;padding-bottom:8px}._2Ss7VGMX-UPKt9NhFRtgTz{margin-bottom:24px}._3vWu4F9B4X4Yc-Gm86-FMP{border-bottom:1px solid var(--newCommunityTheme-line);margin-bottom:8px;padding-bottom:2px}._3vWu4F9B4X4Yc-Gm86-FMP:last-of-type{border-bottom-width:0}._2qAEe8HGjtHsuKsHqNCa9u{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-bodyText);padding-bottom:8px;padding-top:8px}.c5RWd-O3CYE-XSLdTyjtI{padding:8px 0}._3whORKuQps-WQpSceAyHuF{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px}._1Qk-ka6_CJz1fU3OUfeznu{margin-bottom:8px}._3ds8Wk2l32hr3hLddQshhG{font-weight:500}._1h0r6vtgOzgWtu-GNBO6Yb,._3ds8Wk2l32hr3hLddQshhG{font-size:12px;line-height:16px;color:var(--newCommunityTheme-actionIcon)}._1h0r6vtgOzgWtu-GNBO6Yb{font-weight:400}.horIoLCod23xkzt7MmTpC{font-size:12px;font-weight:400;line-height:16px;color:#ea0027}._33Iw1wpNZ-uhC05tWsB9xi{margin-top:24px}._2M7LQbQxH40ingJ9h9RslL{font-size:12px;font-weight:400;line-height:16px;color:var(--newCommunityTheme-actionIcon);margin-bottom:8px} :). However, the wicked world of call centers are never without a complaint. I dislike the fact that I answer the phone and expect people to be arseholes. I hate my Call Center job How to quit and work from home. Quitting My Call Center Job & Opening Up About Depression Hey, ya’ll . ._2cHgYGbfV9EZMSThqLt2tx{margin-bottom:16px;border-radius:4px}._3Q7WCNdCi77r0_CKPoDSFY{width:75%;height:24px}._2wgLWvNKnhoJX3DUVT_3F-,._3Q7WCNdCi77r0_CKPoDSFY{background:var(--newCommunityTheme-field);background-size:200%;margin-bottom:16px;border-radius:4px}._2wgLWvNKnhoJX3DUVT_3F-{width:100%;height:46px} Find the right call center. I’ve considered not going back in. Ended up moving to Florida with my fiancee and we lived with her dad for a while and got on our feet. I wasn't in a call center but I had a similar issue. Press question mark to learn the rest of the keyboard shortcuts. If you want help, drop the line and call through again until you get a different adviser. They’re right, I know. I wasn't told my job would be at a call centre. That's the title of a new Reddit "Ask Me Anything" post that popped up on the public forum last night. We are slow right now but it doesn't make me stop hating my job. I hate the customers that say, “Oh, this is not aimed at you, love,” when they’ve spent the last fifteen minutes ranting and raving in my ear about this and that, forgetting their manners. Maybe i freaked out all the call center employers. I am applying like crazy. Your mental health is a lot more important than the money, and after all, life isn't a dress rehearsal. Moral support after dealing with awkward and difficult callers How to Survive (and Succeed) in a Call Center as an Introvert 1. Welcome to the hell of the university call center. I wasn't in a call center but I had a similar issue. By Meredith Bennett-Smith "I work for Comcast, and it is ruining my life." Can't get any time off for interviews, can't pull a sickie because I'll be told to work from home. But it's just in the pit of my stomach I feel dread. The difficulty is, I don’t have the time to attend interviews. It is stressful, low paid & demeaning work. I’m constantly told that this is a job, and it’s good money, and that is what I should think about. I feel like I'm really good at doing customer service and honestly terrible at sales. However, before I can celebrate the end, it is looking very likely that that contract will get extended for a further three months and just keep continuing until they no longer have a use for me (when that department closes in 2019.) I just wish that I didn’t hate the job so much. I dislike the co-workers that are unnecessarily bitchy and mean about people behind their back. As my first job out of college, I had no idea what I was getting into. Once I got off the phones, it was a lot easier to "branch out" and make connections with other departments in our company. Is. I’m tired of getting yelled at because our company is simply following the letter of the law and the customer does not like that. And even with most Fridays off I barely had the energy to apply or go to interviews. How do I stay motivated in a job I hate? I Hate My Call Center Job I have been at my call center job for a little over 3 years. .c_dVyWK3BXRxSN3ULLJ_t{border-radius:4px 4px 0 0;height:34px;left:0;position:absolute;right:0;top:0}._1OQL3FCA9BfgI57ghHHgV3{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;margin-top:32px}._1OQL3FCA9BfgI57ghHHgV3 ._33jgwegeMTJ-FJaaHMeOjV{border-radius:9001px;height:32px;width:32px}._1OQL3FCA9BfgI57ghHHgV3 ._1wQQNkVR4qNpQCzA19X4B6{height:16px;margin-left:8px;width:200px}._39IvqNe6cqNVXcMFxFWFxx{display:-ms-flexbox;display:flex;margin:12px 0}._39IvqNe6cqNVXcMFxFWFxx ._29TSdL_ZMpyzfQ_bfdcBSc{-ms-flex:1;flex:1}._39IvqNe6cqNVXcMFxFWFxx .JEV9fXVlt_7DgH-zLepBH{height:18px;width:50px}._39IvqNe6cqNVXcMFxFWFxx ._3YCOmnWpGeRBW_Psd5WMPR{height:12px;margin-top:4px;width:60px}._2iO5zt81CSiYhWRF9WylyN{height:18px;margin-bottom:4px}._2iO5zt81CSiYhWRF9WylyN._2E9u5XvlGwlpnzki78vasG{width:230px}._2iO5zt81CSiYhWRF9WylyN.fDElwzn43eJToKzSCkejE{width:100%}._2iO5zt81CSiYhWRF9WylyN._2kNB7LAYYqYdyS85f8pqfi{width:250px}._2iO5zt81CSiYhWRF9WylyN._1XmngqAPKZO_1lDBwcQrR7{width:120px}._3XbVvl-zJDbcDeEdSgxV4_{border-radius:4px;height:32px;margin-top:16px;width:100%}._2hgXdc8jVQaXYAXvnqEyED{animation:_3XkHjK4wMgxtjzC1TvoXrb 1.5s ease infinite;background:linear-gradient(90deg,var(--newCommunityTheme-field),var(--newCommunityTheme-inactive),var(--newCommunityTheme-field));background-size:200%}._1KWSZXqSM_BLhBzkPyJFGR{background-color:var(--newCommunityTheme-widgetColors-sidebarWidgetBackgroundColor);border-radius:4px;padding:12px;position:relative;width:auto} Good luck with the search :), New comments cannot be posted and votes cannot be cast, More posts from the callcentres community. hahaha. ._2a172ppKObqWfRHr8eWBKV{-ms-flex-negative:0;flex-shrink:0;margin-right:8px}._39-woRduNuowN7G4JTW4I8{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:12px;padding-top:12px}._3AOoBdXa2QKVKqIEmG7Vkb{font-size:12px;font-weight:400;line-height:16px;-ms-flex-align:center;align-items:center;background-color:var(--newCommunityTheme-body);border-radius:4px;display:-ms-flexbox;display:flex;-ms-flex-direction:row;flex-direction:row;margin-top:12px}.vzEDg-tM8ZDpEfJnbaJuU{color:var(--newCommunityTheme-button);fill:var(--newCommunityTheme-button);height:14px;width:14px}.r51dfG6q3N-4exmkjHQg_{font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between}._2ygXHcy_x6RG74BMk0UKkN{margin-left:8px}._2BnLYNBALzjH6p_ollJ-RF{display:-ms-flexbox;display:flex;margin-left:auto}._1-25VxiIsZFVU88qFh-T8p{padding:0}._3BmRwhm18nr4GmDhkoSgtb{color:var(--newCommunityTheme-bodyText);-ms-flex:0 0 auto;flex:0 0 auto;line-height:16px} It pays better and the customers are excellent. The contract that I’m on is a “Fixed term contract” for three months which runs out at the end of June. Janeymoo50 Thu 10-Mar-16 07:38:24. And I feel bad because I have no reason to complain. When I first started my very first CC job, I was told not to take things personally, as the customer is not angry at you. .s5ap8yh1b4ZfwxvHizW3f{color:var(--newCommunityTheme-metaText);padding-top:5px}.s5ap8yh1b4ZfwxvHizW3f._19JhaP1slDQqu2XgT3vVS0{color:#ea0027} As a person, I hate being the one that people bitch at. Internet sucks, no relief for the connectivity issue, we have third party sales rep who messes up orders, crams the customer, and don't tell them about pos id and deposits. Call centers are not a place you want to work. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/IdCard.de628c13230c59091a5d.css.map*/._2JU2WQDzn5pAlpxqChbxr7{height:16px;margin-right:8px;width:16px}._3E45je-29yDjfFqFcLCXyH{margin-top:16px}._13YtS_rCnVZG1ns2xaCalg{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex}._1m5fPZN4q3vKVg9SgU43u2{margin-top:12px}._17A-IdW3j1_fI_pN-8tMV-{display:inline-block;margin-bottom:8px;margin-right:5px}._5MIPBF8A9vXwwXFumpGqY{border-radius:20px;font-size:12px;font-weight:500;letter-spacing:0;line-height:16px;padding:3px 10px;text-transform:none}._5MIPBF8A9vXwwXFumpGqY:focus{outline:unset}