I have multiple units that do one of the following: 1 - says Wifi is turned off with no way to turn it on, doesn't even display a MAC address. Solved! Make sure Wi-Fi is on. Laptops. Navigate back to the Settings page and turn the Wi-Fi Connection on. This means your laptop, your router, your phone (if you’re using hotspot), and your modem. Dec 25, 2016 5 0 1,520 1. Now she needs this to complete her schooling, and we can not stay connected to the 2.4 or 5ghz, and they don't consistently show up in available networks. Forums. Question Formatting USB drive on Chromebook that was used for Linux: Question something stuck in audio jack of chromebook: Question Help with Chromebook: Solved! Do not turn the Wi-Fi on immediately. Test your Chromebook after each step to see if the problem is fixed. We purchased 30 Lenovo N22 Chromebook and they are having issues connecting and staying connected to our Schools WiFi network. ... "Connect your Chromebook to Wi-Fi. Disable the Wi-Fi connection using the appropriate button. At the bottom right, select the time. Step 1: Turn on Wi-Fi. It may remain unavailable for a while. The factory reset won't delete any of your files on Google Drive or an external hard drive. Can't connect to Wi-Fi. If you’re still having trouble after trying these steps, contact your Chromebook manufacturer. Thread starter lila1160; Start date Feb 24, 2017; Sidebar Sidebar. This video has been updated here; https://youtu.be/P3I7dDpkJps. Previous Next Sort by votes. Problems connecting your Samsung Chromebook to a wireless network Many times, your Chromebook may not connect because you accidentally shut off the laptop's wireless adapter. Help. Check that the network you want to connect to works with your Chromebook… We got the issues fixed and all devices were working but not my chrome book and my daughters won’t connect to the internet. Laptop Tech Support. Turn everything off, wait at least 3 minutes, then power it all back on. Next to the WiFi icon is a little box with an exclamation mark in it. If the Chromebook was completely dead, you just plugged it in, and now it won’t turn on, don’t panic. There are 5 other individuals connected fine with iOS and Windows devices. Create or format USB recovery media for your Samsung Chromebook If your Chromebook's operating system (OS) isn't working properly, you can recover it. It is recommended that you shut down your Chromebook, leave it like that for 5-10 minutes, and turn it back on. horizontal black lines showed up and grew on my chromebook screen? 2 - connects randomly then discounts and won't find SSIDs If you’ve done both Step 1 and Step 2 and your Chromebook still won’t connect to WiFi, try restarting everything. WiFi won't stay on. My daughter received this chromebook in Dec 2019, and all was fine until yesterday. 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