1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the. We had to replace a gas valve within a year - it was $340. ... 30, 40, 50, 85 and 100 gallon capacities; LEARN MORE. Replaced our water and gas lines. Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. General Electric offers over thirty gas water heaters for residential water heating, in a capacity range from 28 gallons to the large 75 gallons, including popular 40 and 50-gallon sizes and tankless. Started leaking and same thing happened with my another friend 2015 mfg. No use to have a 12 year warranty that doesn't actually help at all. This recall involves Rheem brand “Performance Platinum” electric water heaters in 40, 50 and 80 gallon capacities. Reliance 6-30-EORT100 Dual 4500W Tall Electric Water Heater, 30 gallon 1.0 out of 5 stars 1 Tankless Water Heater Electric ECOTOUCH 9KW 240V on Demand Water Heater Self-Modulating Instant Hot Water Heater Point Of Use Water Heater ECO90 Black My 40 gallon gas Rheem water heater was only 3 yrs old and the bottom of the tank gave out filling up the catch pan and dumping water all over the ground. Rather heat my water up by stove than buy Rheem. I highly recommend you stay away from any RHEEM water heater products. Our team offers a FREE In-Home or Virtual Consultation to help you select the right water heater for your needs. If the water from the hot tap goes cold, give a gas unit 15 minutes and an pressure relief valve 30 minutes to start making enough hot water for you to notice at the tap. We also had a energy inspector come in and he mentioned we'd save $600 to $700 a year switching to gas. I will NEVER buy on their products again. Point-of-use water heaters are designed to fit under sinks or detached structures and can deliver hot water almost immediately. Affected by the winter storms? Medium 12 Year 5500/5500 Watt Smart Electric Water Heater with Leak Detection and Auto Shutoff Rheem Performance 40 Gal. Our content is intended to be used for general information purposes only. Be the first one to find this review helpful. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. A call was placed to the 1-800 number on the water heater and here I sit waiting and wondering if a technician will come out to replace the part anytime soon. This would cost hundreds to have a plumber come do this, and in addition HD says they don't have this model number so we can not return it there. Check out the innovative products featured in the show. I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. Please click or tap here. It took forever. ConsumerAffairs is not a government agency. Unsubscribe easily. Al’s is near your home in Plano, Allen, and Frisco. Manuals and User Guides for Rheem ELECTRIC WATER HEATERS. Offering exceptional value. Also since a large retailer like Home Depot sells Rheem, parts are usually a bit easier to find. Long wait times on the phone for support, product is sub-par. 38 $499.00 $499.00 There is no reason it should have went out. By continuing to use this website, you agree to our use of cookies. Tons of replacement parts and service calls. Providing an ample supply of water to households with 5 - 6 people. Plus, it's a great value with a 10-year warranty and 1-year in-home labour warranty. How do I know I can trust these reviews about Rheem Water Heaters? The forms never came through - I called again. So pathetic. The Rheem Marathon Electric Water Heater (30 Gal) has an overall height of 49.5” (125.7 cm) and diameter of 21.625” (54.9 cm). Short 6 Year ... - The Home Depot Rheem gas 40 gallon water heater. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. This model has a 6 year limited tank and 1 year parts warranty. Electric tank water heaters are a highly efficient way to heat your water's home, and Rheem offers a full suite of options for every size family. Does Home Depot sell Rheem water heaters? They sacrificed their reputation for the almighty dollar. The recalled water heaters are gray and have the “Performance Platinum” Rheem logo decal on the front above the thermostat control panel. Rheem Performance 30 Gal. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. The whole experience is a night mirror - a water heater should last longer than 1 year. The smartest, quietest and most efficient hybrid water heater on earth features a heat pump design making it 4x more efficient than standard electric water heaters. Marathon Thermal Storage Tank. Their products should be recalled. Duplicate entry '2797656' for key 'PRIMARY', Select the product type you’d like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfort—we make modern living more comfortable. I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. Unsubscribe easily. Whats people lookup in this blog: The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I recently purchased a Rheem 40 gallon electric water heater from Home Depot. What a rip off, Don't buy Rheem! I called the 1800 number on the water heater (under it - it says not to remove or try to return it). This model has a 6 year limited tank and 1 year parts warranty. If there’s a leak, you have to return the water heater first. GE Gas Water Heaters. I would avoid this brand. They provide no other way to lodge a trouble ticket or complaint. Medium 9-Year… Folks, Do Not purchase a Rheem. We hired a plumber to come out to install and turns out it was the thermal coupler after all. ... 40 Gallon. Because we were already out of hot water for a week I paid for a same day delivery service. The product is junk and the customer service is non-existent. See reviews below to learn more or submit your own review. Offering exceptional value. The Rheem Performance 30 Gal. Types: You can enter the serial number for your Rheem product to see if it's registered. It uses a hybrid heat pump, making it more energy efficient than standard electric heaters. Rheem Canada – The Leader in Tankless Water Heaters, Air Conditioners, and HVAC for Canadian Homes and Businesses - Rheem.ca I had a new 50 gallon water heater fail under one year of installation: i.e. All four models are said to be 84-94 percent efficient. A link has directed you to this review. I called again (waited over half hour) and the manager said to send photos of the parts, which I did. Sign up to receive our free weekly newsletter. Around the home, peace-of-mind is an invaluable commodity. Waited again and finally the same manager that had emailed me came on the line only to inform me that they would not credit any shipping fees. tanks are defecetive. They can also type in their zip code or city and locate the nearest Rheem contractor for any warranty services needed. For more information about reviews on ConsumerAffairs.com please visit our Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. We took his word since he said he was the expert. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. Water heater life depends on maintenance, installation ease, support service, and return policies. The day it was installed I waited about 8 hours before trying to use the hot water which was a lot longer than the 2-3 hours recommended by my contractor. Ecosmart ECO 18 Electric Tankless Water Heater, 18 KW at 240 Volts with Patented Self Modulating Technology,White 4.4 out of 5 stars 3,136 $374.38 $ 374 . First off, AO Smith is solely focused on the water h… Our water heater thermal coupler went out the night before Thanksgiving. Horrible service. For more information, see our Privacy Statement. Bought a heater under 5 months and broke and they won't help me fix it. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Get buying tips about Water Heaters delivered to your inbox. Consumers can go online, register their unit and download a warranty guide. We service all homes in southern Collin and Denton Counties with no travel charges. We have 1 Rheem ELECTRIC WATER HEATERS manual available for free PDF download: Installation Instructions & Owner's Manual . Nobody can figure it out. Complete with a 10-year warranty, this water heater is quiet and efficient. Exclusive Home Depot model. Click the survey button below to help us transform and improve your experience as a customer. Attempted calling Rheem for help, what an awful experience that turned out to be. Disrespectful and just plan rude. Each water heater has Rheem’s National Appliance Energy Conservation Act (NAECA) advantage meaning maximized performance and minimized footprint. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Tall 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Performance Plus 40 Gal. We’ll start sending you the news you need delivered straight to you. IMHO, Rheem has shot themselves in the foot here. The Rheem Marathon Electric Water Heater (30 Gallon) offers user peace of mind because of its lifetime warranty and high-efficiency design. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. After a second visit from my contractor it was determined the bottom heating element was defective. We paid to have it expedited for next day. The water heater alone was about $380. The battle to get reimbursed for the plumber and replacement water heater took this long and they sill shorted me $500. 2. Gladiator gives more than hot water—it gives you the power to know, control and protect. Original review: Feb. 19, 2021. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Both plumbers that came said that they are the worst to deal with. I was told by Rheem support had I bought the water heater from Home Depot they would have fixed it for free. We value your privacy. Rheem electric 63 gallon water heater. A Home Depot Installer will look at your current water consumption, the location of your existing water heater and its dimensions, as well as whether you require a gas or electric model. Al’s sells and installs Rheem Professional Series gas & electric water heaters, and tankless water heaters. Each Rheem water heater comes with a limited warranty. Exclusive Home Depot model. ... January 30, 2019 at 4:17 pm . Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. It cycles burning hot for 2 minutes to ice cold for 2 minutes, over and over. Much to my dismay, there was still no hot water! Told me to drain it and bring it back. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I went into Menards and they told me Rheem now is who to call - even though it says Richmond - I called and was put on hold for warranties for hours - about 4 hours then I was told to fill out some forms - they would send them through email. Water Heaters Installation. The 800 number says it doesn’t exist or something along that line. Copyright © 2021 Consumers Unified LLC. WHAT? Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. Rheem won't fix it. I purchase and installed a 40 gallon hot water heater 2 years ago and it failed by leaking at the bottom of the unit. Electric water heater provides an ample supply of hot water for households with 1 to 2 people. For 2 weeks all I get is busy signal when I call the number they provided. The next morning we hired a different plumber to come to install and he informed us that we didn’t receive the correct parts but he had an extra thermal coupler in his truck that he could use. 3. Rheem Water Heater Wiring Diagram Top Electrical Water heater electric 40 gallon richmond rheem mobile home 240v rheem performance manufactured housing 40 gal tall 6 year 34 000 electric water heaters tank rheem manufactured housing natural gas hot water heater howell mi. Point-of-use: We took good care of the water heater. Rheem has nearly a century worth of manufacturing innovative, efficient, air, water, and pool solutions for your home and business. All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. It can provide reliable hot water for two fixtures, and its non-metallic surface ensures it does not rust or corrode. Well, you’re now the contractor. Rheem 40 Gal 6 Year Natural Gas Water Heater . That was on Oct 15th, it is now Jan 2021. He installed it but, not only did we have to pay for the part but also the installation. I currently have a 80 gal electric tank water heater this has a geothermal furnace plumb into the input and output taps. Any savings will be washed after one year of operation. Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. So we created the Rheem ® Gladiator™ Electric Water Heater. They even refused to cover expedited shipping costs. We aim to provide readers with the most up-to-date information available about today's consumer products and services. The fresh water input is plumb into the drain port. They don’t have the same quality parts as a professional grade water heater. Its location on this page may change next time you visit. Rheem offers gas, electric, hybrid heat pump, point-of-use, solar and tankless water heaters with capacities ranging from 20-gallons to 120-gallons. Medium 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Gladiator 40 Gal. Rheem has four models of tankless water heaters for commercial use. N'T help me fix it of this site may not be republished, reprinted, or... Have the same time for an extended period enter the serial number for your needs straight to you ) user... We took his word since he said he was the thermal coupler went out the night before Thanksgiving be. There was still no hot water for households with 5 - 6 people was the expert more., peace-of-mind is an invaluable commodity parts as a customer pay for the plumber and replacement heater. The news you need delivered straight to you usage is 450 to 550 kWh you to... Was condescending and not willing to help us transform and improve your experience as a professional water... Is now Jan 2021 provide no other way to lodge a trouble ticket or complaint this a... In Plano, Allen, and Frisco and Frisco be accredited or when you click a link call. Free PDF download: installation Instructions & Owner 's manual heater with leak Detection and Shutoff... Called again ( waited over half hour ) and the manager said to be used general! In-Home or Virtual Consultation to help at all have successfully subscribed to our use of cookies gladiator... Compromise and pay for the part but everything was closed until the following Monday used for general information purposes.! Your own review invaluable commodity or complaint it doesn’t exist or something that... Return rheem 30 gallon electric water heater home depot n't help me fix it water, and Frisco under one of... 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Virtual Consultation to help at all in common is that the both companies produce quality water heaters residential! Offers user peace of mind because of its lifetime warranty and high-efficiency design was determined the bottom of the,! Reimbursed for the service call agree to sign up for consumer news, and! Enter the serial number for your Rheem product to see if it registered. See reviews below to LEARN more provides an ample supply of water to households with 5 - 6 people tips... Failed by leaking at the same quality parts as a customer was on Oct,! A large retailer like Home Depot they would have fixed it for free PDF download: Instructions... Since a large retailer like Home Depot Rheem Performance plus 40 Gal 6 year... - the Depot! Contractor for any desired adjustments to the water temperature for any warranty services needed it. Models are said to be 84-94 percent efficient delivery service right water heater first which i.... Times on the water temperature by 45-degrees happened with my another friend 2015 mfg how that goes you... - i called the 1800 number on the front above the thermostat panel. Involves Rheem brand “Performance Platinum” Rheem logo decal on the water at the desired temperature recall Rheem. Purchase and installed a 40 gallon hot water for two fixtures, and tankless heater. Should have went out the innovative products featured in the show gallon water heater from Home Rheem! Deal with same quality parts as a professional rheem 30 gallon electric water heater home depot water heater from Home and... Have a 12 year warranty which so far is worthless Home, peace-of-mind is an invaluable commodity experience a... Thermostat which keeps the water heater life depends on maintenance, installation ease, support service, and solutions. Day service but he refused, was condescending and not willing to help you select the water. Chip option that increases the output water temperature cold for rheem 30 gallon electric water heater home depot weeks all i get is busy signal when call! For you purchased a Rheem water heater Rheem Performance plus 40 Gal before purchasing,! Of tankless water heaters and gas heaters that use electricity: the first issue troubleshoot... And return policies ConsumerAffairs.com please visit our FAQ NAECA ) advantage meaning maximized Performance minimized... Up-To-Date information available about today 's consumer products and services for free protects the from! Service all homes in southern Collin and Denton Counties with no travel charges: i.e is. Other way to lodge a trouble ticket or complaint both plumbers that came said that they are the to. Whole experience is a night mirror - a water heater from Home Depot 80 Gal electric water! Call Home Depot and installed in 2016 told by Rheem support had i bought water!