@J0NSEY_ @AusGirlGunner I didn’t have internet all yesterday because Telstra and Optus were down in my area, @ImAllNews_AU #9News. The first step is to see whether there's an NBN outage in your area or if it's just happening to you. Published: 22/05/2019Updated: 23 May 2019 2:19 PM. Optus outage continues: Netflix down, telco admits 'overseas services' affected. Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. days. As many as 2,850 Optus services are impacted in the area bounded by and including, but not limited to, the area starting at Barrenjoey Lighthouse following the coastline south past Sydney and Cronulla to Stanwell Beach. From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service. @fdogsmum Thanks Sally, another useless form that goes no where & does not allow any interaction between you & customers. @9NewsSyd Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services. have a problem with Optus? My Android 10 phone cannot work as a phone without it in the office, @Optus @Optus Is there an issue with calls over wifi right now? An interruption to Optus normal operations has occurred leading to delays in installation and repair activities. @Optus I haven't had mobile service for over 4 days now. As has been noted, you can try to solve the problem on your own when coming across Optus broadband outage. My phone wont connect and I don't get service so rely on it. Check the official @Optus @psg_au No acknowledgement of service interruptions. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. @J0NSEY_ @AusGirlGunner I didn’t have internet all yesterday because Telstra and Optus were down in my area, 9NewsAUS: #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. @fatcat_1973 @Optus is there an internet outage in coburg area, we have lost internet connection 2020-12-08T01:03:17+00:00 @NadaDeCat @Optus hi there.. frequent dropouts at 22 wellington dr in nambucca heads 2448. I might be a lot less frustrated if I knew what was going on! I want DETAILS - you can stick your ref 23367369! Hope my parents phone comes back on soon ? #Fraudband #optusfail Called optus to log a fault and was told that there's something wrong with your phone. . Outages on the satellite network are mostly caused by bad weather in one area and only last for as long as the weather does. posted 2012-Aug-21, 10:33 am AEST I am currently in Hampton East Victoria with an Amaysim sim in my phone and have SOS calls only, normally reception here is good. #9News, @CathyPaterson16 On all their open Questions is there exact Information on the Product and in addition too elsewhere in the World Wide Web, to which you About the link come.. 9NewsAUS: #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. the NBN outages site shows an issue in the area but there is no explanation or details. we have had no internet since Thursday. @Optus your service status page is having an outage it can't load once I put my address in. We're working to restore services as soon as possible. @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). No acknowledgement of service interruptions. @psg_au @Optus Copy & paste our code to embed our live chart anywhere on Streaming services, including Netflix, have been affected by the outage. My Android 10 phone cannot work as a phone without it in the office, @_lizbarr Sorry to hear you've had issues contacting us Liz. @AGGR3SSIVE_SHOT Residential services are best effort. Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. Why don't you update the Network - 613142 This includes 000 emergency calls. Make sure to report and "downvote" such posts. I've experienced an outage since Saturday night 11pmish too, though Ive got adsl2, saw a fixed outage in my suburb on the Optus site. @NBN_Australia Absolute crap. I might be a lot less frustrated if I knew what was going on! It does provide an option to Report an Issue. Are you using Messaging via the Optus App or on our website? I flipping know I’m off line - your info isn’t helping! Check if there's an outage. Be the first to know the next time Optus goes down. Phone line went dead, then a busy tone, then next day a dial tone, modem can sync dsl fine now, but somehow internet connection still can't be made Another way to get AT&T outage information is to chat with the AT&T virtual assistant. @theonlyellie What's happening? Apparently there's no issue Optus is apparently having a major outage Downdetector® is among the federally registered trademarks of Ookla® and may not be used by third parties without express written permission. @Optus @Optus Is there an issue with calls over wifi right now? © Ookla, LLC. Thank you. By law, we are required to ask your consent to show the content that is normally displayed here. @80sbabeeAngel Please resolve. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. @psg_au 24 Do you They do fail. … @natashainoz Hi Natasha, we are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). Without signing in, you can enter your zip code into AT&T’s outage page and find out if there’s an internet outage in your area. Get with the program. Hello @Optus we know there is an outage for 4G based mobile phone calls. From Stanwell Beach the area heads northwest to Minto, west to Harrington Park, northwest to Warragamba then north past Blaxland to Bowen Mountain. See the Frustration? Is there an Optus outage in the area… Apparently there's no issue I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. OPTUS are ACTIVELY pushing me to contact you as you are no responding to or supporting them in this issue... @letterboxfrog #Fraudband #optusfail 2020-12-11 20:10:34 @cberkman @Optus is there an NBN issue in Ferny Grove at the moment. Are you using Messaging via the Optus App or on our website? downdetector.com.au Facebook However, note that restoring power to your premises with an alternative power source won't do anything if the NBN is also experiencing an outage in your area. Why don't you update the Network Status page faster?? @fdogsmum @Optus Same issue for me, no service or wifi calling ? #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. Whirlpool Forums Addict reference: whrl.pl/RdhYXA. Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE. is there an NBN / Optus outage in Keilor / St. Albans area in Vic. Meg. Jack. If Twitter is more your speed, you can check AT&T’s Twitter, @ATTHelp, for any outages in your area. What is the extent? There is all sorts of things positive Reports of Users, the one extraordinary by the Use of optus outage sydney CBD learn have. Seriously, OPTUS are telling me to take it up with you directly as they can not get any response from your internal team.... @psg_au Hello @Optus we know there is an outage for 4G based mobile phone calls. Live Outage Telstra's website confirms there telcos like Telstra, Optus, outages | Coffs Coast Developer defends boarding house Optus in Australia: speed Melbourne ". I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. #Fraudband #optusfail 2020-12-11T20:10:34+00:00 @cberkman @Optus is there an NBN issue in Ferny Grove at the moment. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. In most cases, neither NBN internet services or landline phone services will work if there is a power outage at your place or within the network itself. The area … 2020-12-16T08:35:14+11:00. If you need me to assist with an enquiry just DM the details. Your details has been updated & We'll be in touch with you soon. @real_xye Meanwhile Optus is working fine. @natashainoz Hi Natasha, we are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). @Ramande31720971 posted 2012-Aug-21, 10:33 am AEST ref: whrl.pl/RdhYXA. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. Your rubbish line is still not working. No calls or texts or data. Get with the program. I still say that Optus has gone backwards with these Network Status Map changes. No home internet connectipn. No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. #9News, @9NewsAUS #9News, @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere Can you please provide more details behind the outage or what the exact outage it is? On rare occasions there may be an outage impacting the satellites, but these issues usually are quickly identified and escalated to Optus (who own the satellites) to resolve. Optus is apparently having a major outage @JaneenJericho1 @Telstra It's absolute crap, I was on the phone to them for 2 hours and got nowhere @jjjoooeeeeee Was reported to Optus on the 4th December & there is STILL no resolution. Via You can also use the tips below if you experience an Optus network outage. @9NewsMelb So annoyed. Is there an Optus outage in the area? The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. Find out more. Can you please provide more details behind the outage or what the exact outage it is? Your rubbish line is still not working. - 592389. Optus cable outage. What's happening? Angry customers across the country have criticised Optus, saying they've been left in an information blackout since Wednesday afternoon. @fdogsmum @Optus Same issue for me, no service or wifi calling ? And NBN pretend they are exempt. Credit: AAP / GETTY. The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. Seems to be working fine (Horsham, Vic). status page. Bouncing it back & forth between you & Optus IS NOT ACCEPTABLE. #9News. Check our network outage graph for keeping eye whether any Optus services are down and not working. What is the cause of the outage? Optus, the 3rd largest telco in Australia providing business and residential customers fixed & mobile telephony, ADSL internet and cable TV (HFC) services.Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Is there an OptusNBN outage in the Pymble/West Pymble area? @Optus Working on mobile not on wifi, but wifi is working fine and high speed how annoying. I have no internet connection, is there an outage in my area? @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. @Optus Facing Network issues due to maintaince since 26th Nov in Epping NSW area. What is the expected restoration time? hours, 7 Jack. Optus customers have been left furious as a major outage on the telco’s network dragged on for hours on Thursday morning. They also fail in complicated ways and its not really possible to proactively inform everyone affected. Network status updates help explain what's going on near you as we build or maintain our network. From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service. Meg. Meanwhile Optus is working fine. @nickbrne @Optus I've completed all of those several times, there are no outages in my area on your service nor NBN. #UPDATE: An earlier Optus outage impacting customers trying to make or receive calls on the 4G network has been resolved. @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). Current outage map for Optus. OPTUS are ACTIVELY pushing me to contact you as you are no responding to or supporting them in this issue... @Optus Any news on fixing VoWiFi and VoLTE with the current outage? Was reported to Optus on the 4th December & there is STILL no resolution. @NBN_Australia Absolute crap. I want DETAILS - you can stick your ref 23367369! Alex Chapman. 4G Plus, our best network ever, is available in all capital cities and more than 700 regional towns. @jai98777 @Optus my WiFi calling also is not working. What is the extent? (1/3). What is the cause of the outage? Seems to be working fine (Horsham, Vic), Page last updated by Just tweet what the issue is, please. Also don't post any of your personal information. I've contacted support and received no reply on the messenger and your technician yesterday was unable to help either. Called optus to log a fault and was told that there's something wrong with your phone. Only … (1/3). Learn Australia's broadband access network. If you need me to assist with an enquiry just DM the details. @NBN_Australia Thanks Matt. Find outage information for Xfinity Internet, TV, & phone services in your area. Just tweet what the issue is, please. @9NewsMelb So annoyed. Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. My recommendation is, that you the product onlywhen Originalproducers purchase, because it often to worrying Imitations with dangerous Components comes. OPTUS’ Australian customers are fuming after being unable to make or receive calls on their mobile phones today, with an outage hitting the network. Skip to main content. I recommend sending us a direct message if you do have any other questions. Check our network outage graph for keeping eye whether any Optus services are down and not working. Your account at your fingertips. And NBN pretend they are exempt. Optus mostly operates its own network infrastructure whilst providing NBN retail and wholesale connections. Please resolve. Hope my parents phone comes back on soon ? @Optus Any news on fixing VoWiFi and VoLTE with the current outage? mikewil. A satisfactory Guarantee is there only, if You at the Use straight forward to that Recommendations keep, there optus outage melbourne CBD extremely strong Effects has. Thank you. May 9, 2020 8:42 AM SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television. View the Optus commitment to deliver service in your area. #9News, @9NewsGoldCoast @Optus my WiFi calling also is not working. @Optus Facing Network issues due to maintaince since 26th Nov in Epping NSW area. @NBN_Australia Thanks Matt. your website. We're currently working to restore services as soon as possible. @RobFyfield No one has been able to help me or tell me why and my 'Case Manager' though the app has stopped replying. #Fraudband #optusfail have done all the usual checks with no improvement. @Optus I haven't had mobile service for over 4 days now. Please don't call "support numbers" posted below — most probably it's a scam. My OptusNBN is down, and many people in West Pymble are reporting on facebook that they are down too! . @_lizbarr Sorry to hear you've had issues contacting us Liz. Thanks Sally, another useless form that goes no where & does not allow any interaction between you & customers. NBN connection box has only the power led on, with the downsteam led flashing constantly. We're working to restore services as soon as possible. No home internet connectipn. @Optus Working on mobile not on wifi, but wifi is working fine and high speed how annoying. I flipping know I’m off line - your info isn’t helping! See the Frustration? @amit_sheelwant @Optus I recommend sending us a direct message if you do have any other questions. My phone wont connect and I don't get service so rely on it. With no outages, a message displays saying "We haven't had any reported issues within this area". How do you rate Optus over the past 3 months? What is the expected restoration time? We're currently working to restore services as soon as possible. I have had no outages in my area since these changes were made to the Network Status Map, so I don't know what information is provided when there is an outage. Only mobile. My OptusNBN is down, and many people in West Pymble are reporting on facebook that they are down too! User #385565 2680 posts. Get status information for devices & tips on troubleshooting. You will be shown the Optus outage map to see if there are any troubles with the connection in your area. Check our network outage graph for keeping eye whether any Optus services are down and not working. No calls or texts or data. A Mass Service Disruption is declared when normal operations are significantly disrupted by circumstances beyond Optus' control. @Amanda_Moseley_ Maintain our network outage @ cberkman @ Optus working on mobile not on wifi, wifi. Sorts of things positive Reports of Users, the one extraordinary by the outage network has noted! 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